Hot Tub Customers
Dear Lora,
I love my new TX hot tub….. I have been soaking in this amazing contraption every evening and some mornings as well since it was delivered (in record time, I might add) and have found that my stress level has dropped significantly and my face seems to keep breaking out in a big smile.
Thank you for all your helpful information, great service, and just plain wonderful treatment of me from the time I first walked into your business. Your honesty, forthrightness, and friendliness (not many people would sing Happy Birthday to a customer) make you and your business one in a million. Feel free to use this testimonial in any way you like. I will tell everyone I know about you and highly recommend a hot tub as birthday present.
Faith Damask,
a highly satisfied customer
Dec 18, 2010
We have had our spa for about 2 months now and we LOVE LOVE LOVE it!!! Thank you for a wonderful purchase experience. Lora and Wes were very helpful and knowledgable with all of our many questions. We highly recommend Stove and Spa Center.
~~Michael and Debra
Jul 30, 2010
Very satisfied We bought our spa in 2005, the purchase experience and level of service since has been outstanding. Any questions or needs are quickly taken care of. The expertise from the shop is the best around. Very friendly and knowledgeable staff. At first we were very unsure about the water chemistry. The guidance provided ended all questions and made us confident spa owners. The line of spas available at the Stove and Spa Center are the best manufactured tubs and most reliable in the market. They work with you to insure you get the proper spa for your needs and are always there for you. Better customer service than any other I have found on the Central Coast.
Thanks,
AL and Vicky
Jul 3, 2010
Solana Spa Have had the Solana TX for about two weeks and am completely satisfied. The delivery went without a hitch and Wes really knows his stuff. I am a bit challenged on the water maintenance and he was very patient. Lora also provided a “cheat sheet” for getting started which was a great help. I highly recommend the Stove and Spa Center and encourage you to buy local!
Bob and Johanna
Jun 11, 2010
Outstanding Service!! I just purchased our second unit from The Stove and Spa Center in Atascadero. The customer service and knowledge was outstanding and it made my purchase a positive one. I would HIGHLY recommend this business to anyone looking for stove or spa needs. I also own a spa and buy all my supplies there. Great job guys..
“The go for it girl”…
Apr 20, 2010
Very Happy Customers We have both a Hot Springs spa (our 3rd) and a Kozy Heat fireplace insert. We are thrilled with both! The sales process, delivery and installation on both were friendly, helpful, expert and prompt. The Dawes were very knowledgeable and helpful throughout the entire process. We would definitely recommend their company; we know you won’t be anything but satisfied.
Danna Wiedner & Tom Cash
Apr 1, 2010
The Best of the Best on the Left Coast The Dawes duo of Wesley and Lora – are second to none!! Fabulous unpressured sales process, combined with excellent follow-up, delivery, and service.. They rep the Porsche of Spa’s (Hot Springs Spas), as well as a fantastic KozyHeat fireplace product lines, both of which we now own and were provided by Atascadero Stove and Spa. Fabulous customer service, and more!! They were timely, right on point – quick to answer questions, delivered the product, installed it, commissioned it, and left us knowing – when and if we need service, they will be there – to hold our itty bitty hands. A 10 out of a 10 experience. Thanks for being there!! 
You bring sunshine into our life, you two!
Murphy & Jane
Apr 1, 2010
Best Spa Dealer “I could not be more pleased with the purchase of my Hot Springs Sovereign model spa from the Stove and Spa Center. From the day of purchase,delivery, and installation the entire process was nothing short of professional. If you are considering a spa purchase I would recommend a visit to the Stove and Spa Center. You will appreciate their integrity,expertise and support as you deal with the best Spa Center the Central Coast has to offer”
James-Los Osos California
Mar 31, 2010
I Love My Spa I am so happy with my Hot Springs Spa that I purchased at the Stove and Spa Center in Atascadero. The staff is professional, knowledgeable and always happy to help with any questions about their products. Maintaining my spa is a snap thanks to the great maintenance products sold at Stove and Spa Center. If you are considering purchasing a spa don’t look anywhere else but to Stove and Spa.
Ree-Atascadero, California
Mar 31, 2010
Great customer service We purchased a Harman Pellet insert from Atascadero Stove and Spa last fall and had a very good experience, start to finish. Thank you!
Dena DeMasters
Mar 11, 2010
happy customers When we decided to replace our non-heating fireplace with an EPA fireplace we found that the folks at Stove and Spa of Atascadero beat out the other’s in the county for quality and service. We purchased a Country fireplace one day and it was installed within a few days… five years later we returned to Stove and Spa to look at their spas (after looking at the other dealers) and purchased a spa from them and had it delivered within the same week… We are very happy with the products from Stove and Spa Center. Thank you Lora and Wesley for all that you do.
Bob & Penny Morris
Feb 14, 2010
Excellent Product, Excellent Service We purchased a Tiger River Caspian spa recently and are completely satisfied with both the spa and the service both during the research purchase decision process as well as the delivery and installation. We couldn’t be more pleased with our spa and with the excellent service that the staff at the Stove and Spa center provided and continues to provide in support of their product. Thanks!
Jan 31, 2010
Two very satisfied customers When we decided to replace our non-heating decorative gas fireplace (F/P) with a heating F/P, we approached several F/P dealers. Only one was willing to take full responsibility for the job, from demolition to final checkout: Atascadero Stove and Spa. Owners Lora and Wes Dawes made sure that our needs were fully met. Wes and Travis performed the entire task, with the help of tile-man Pat, in a very professional manner, completing the project to our full satisfaction. We would recommend them without any reservations.
Two very satisfied customers Arroyo Grande, CA
Jan 29, 2010
atascadero stove and spa comment I have dealt with the Stove and Spa Center since 2001 and have two of their products, a spa and a pool. I am very satisfied with their service and friendly, professional staff. They are always courteous and very knowledgable about the items and repair needs.
Paul
Jan 22, 2010
atascadero stove and spa center happy clients Dick and Gloria Smith We couldn’t be happier with our new fireplace insert. And what makes it even greater— the wonderful couple Lora and Wesley; proprietors or the store. They were superb in their warmth and wisdom dealing with the two of us.
Thanks again
Jan 21, 2010
Mel & Patti Bangle Great service and great products! We have purchased both a pellet stove and a Hot Spring spa from them and both have performed as desired to keep us warm and relaxed so efficiently. We could not be happier with everyone working there!
Mar 30, 2011
Exceptional Spa Exceptional Service! I have purchased two spas – these spas are the best on the market, you will not be disappointed.
Nov 28, 2010
Very knowledgeable and professional. Bought and had a woodstove installed in 2010. Lora patiently provided me with the technical info I needed on my repeat visits to research the best stove for my requirements. Wesley did a very professional installation from beneath the flooring to the rooftop. The installation work was of the care and quality you don’t often see nowadays. Lora moved the paperwork and process along to make this job happen within a tight schedule. Looking forward to our warm winter ahead.
Pat and Patty
Just got in my new Jetsetter for the first time and WOW! I am so pleased with my spa. I could’ve bought one of those $1,500 “bubble machines” but I’m so glad I didn’t. It’s super comfortable, way energy efficient, and all my neighbors are asking me where I bought it. I will be thrilled to recommend you guys to all my friends. I really appreciate all the time you spent with me and Wes did a wonderful job on delivery – got the spa leveled perfectly. I know it was way late for them to come, but they did it without complaining. You guys are great!
Patti Aitken – Grover Beach
We are LOVING our new hot tub! It has been wonderful to get up each morning and greet the day in it (here in Cambria). It’s so peaceful, with the birds singing and the fog whispering through the treetops – oh my goodness, are we glad we bought it!
Thank you, Lora, for making it so easy to get our spa. It’s a great way to wake up.
Dan and Sara Field
Hi Lora,
I wanted to let you know that “I LOVE MY SPA”. It is wonderful. We have all enjoyed it greatly. I am now able to sleep better at night, and my neck is getting better. I know that when I do yard work and such (or it has been a long day with all the children) I just keep telling myself “spa tonight”. Thanks so much for all your help and for your install team who helped at our delivery.
Thanks again,
Lori Brown
Hi Lora!
It’s good to see you after all these years. We have had our Sovereign for over 12 years and we are still very happy with it. My wife has been having lots of shoulder pain recently and it helps her a lot to soak the pain away. We are just now replacing the filter after 12 years!
Bob and Phyllis Harrison
Cambria
Dear Lora,
Just a note to let you know how happy we are with our new Jetsetter spa. As you know, we had a redwood deck custom built just off our second story master bedroom to accommodate it. Your crew was able to roll it in through the front door on a dolly, down a hall into the bedroom, and right out onto the deck. It was all amazingly painless.
What a spot to relax in a hot tub, valley views down below seen through thick oak woods. Sunsets are very special, as you can imagine. The spa sits less than two feet from the head of our bed, yet as you promised, is so silent that we never hear a sound from the heating system.
Thanks for the professional way your staff handled the sale and installation and for your ongoing assistance in analyzing our water samples.
Sincerely,
Marlan J. Holland
Atascadero
WE LOVE OUR SPA!
The Redman’s
We absolutely enjoy the spa and do not regret one cent that we spent on it. Your friendliness and knowledge of the product made our decision smooth sailing so to speak. We compared other spa dealers in SLO county and you always came out on top.
Truly yours,
Michael & Maria Barr
We are enjoying our new spa very much!! We are in it almost every day or night. The guys did a great job on the installation, & the crane was right on time, and efficient.
Lora, thank you for the great assistance you provided while we were purchasing our spa. We feel that we get a great deal, and we were happy to give you our business.
Take care,
Jo Ernest & Donna Verbeckmoes
I have had my spa for 2 years. I use it 2 times a day, first when I get up at 5:30am and then again at bedtime. My work days have become more productive!
Signed,
The Old Framer (Brian Jones)
We bought our Grandee Summer of ’03 and have loved it. Our family of five uses it at lease once daily. You folks are great to deal with too.
The Van den Eikhofs
We bought our spa July 1993 and have enjoyed it very much. I like the idea of having the hot tub hot all the time. Whenever we decide to get into our spa, the water is at the right temp. Their service dept. is great and very friendly. All their employees are very good representatives.
Al Lioy – Cambria
I’ve never had a spa before but the one I bought is marvelous! And I enjoy it very much!
Charles Palmer
My spa is great. I use it at least 3 times a week. My lovely wife gave it to me for Christmas.
Al Brady
We love our Tiger River Caspian! With the EverFresh water care system the water feels great! And with the big cool-off bench our baby can enjoy it with my wife and I, without the jets being too much for him. We absolutely made the right choice!
Brent and Stephanie Vanderweide
Lora,
We bought a Hot Spring Vanguard a year ago… it was the best decision we ever made. I get in my spa and afterwards I sleep like a baby. I never wake up in the middle of the night anymore. Our favorite jets are the moto massage and the pulsating rotary jets.
The chlorine-free Everfresh water care system makes using the spa so nice and it’s super simple to maintain. I just throw some shock in and we’re good to go. You know my brother has purchased 2 Hot Spring spas and has avoided having to have neck surgery. We love our spa and wouldn’t want any other brand.
Don Hice
We absolutely LOVE our spa! We have been using it everyday. It’s wonderful and very convenient, just six feet from our bedroom door. We have all been enjoying it and both our grandsons have been in it and think it’s cool. Thank you so much for all the great service and help.
You guys are the best!
The Tweten Family
Dear Lora,
You know, we’ve had our spa for just over one year and we are still loving it. It is the focal point of our backyard and we have designed everything around it.
Our spa is our “signal” – each night we get in it to relax and be together. We talk, we stargaze, our two Golden Retrievers like to stand on the steps.
It’s just so pretty, and has made a huge difference in our time together. Thanks again!
Bill & Diane Weatherford
Dear Wes and Lora,
We just wanted to let you know how happy we are with our HotSpring Sovereign spa. It’s been a little more than a year since we purchased it.
We have spent many good times soaking in the spa with our daughter Jennifer (who is now in China) Each night when Linda and I are in the spa we can feel her presence there with us.
The spa has helped us with relieving sore joint pain. We have never regretted buying it – we are loving it.
Yours truly,
Phil and Linda Lawrence
We love the new spa! We use it nearly every night. It’s such a pleasant feeling… the hot bubbly water. Sometimes when we get in it, it just makes us say “A-A-A-H-H-H” You just melt down. We love to look at the trees and the stars.
Thank you!
Brian and Aimee Bethel
WOW! What a blessing… this is the first time that Marie hasn’t hurt! The spa really helps with her pain. We want to thank you SO much – your crew was so nice when they delivered the spa. They were very professional and did such a fine job of leveling the spa. It’s beautiful and we love it!
Bill and Marie Bryant
Dear Lora,
Just a quick note to say Thank You for the generosity of your time and expertise today — and ‘after hours’ no less! You are a true professional – and we look forward to doing business with you in the future. Todd and I will stop by one of these days to further educate ourselves so that when we do buy a stove – it will be the right one.
I’m soooooo glad I contacted you this afternoon; your insight saved us a l-o-n-g roundtrip drive to the bay area – and helped us avoid being disapp’ted owners of an item deemed unusable. Your husband is one lucky duck having such a capable and caring business partner – and you can tell him we said so 
Take care – and enjoy your upcoming days off….
Sincerely,
Joanie & Todd Virgil – Santa Margarita
“As promised find enclosed a photo of the deck I built around our new Sovereign. We have been extremely pleased with the spa so far and look forward to years of long hot soaks to relieve our stresses and aches. Thanks for your great service. We will definitely recommend you to our friends and acquaintences.”
— Lionel & Dana Senes
“We are happy that we made the decision to get it and are enjoying the great massages. We have the Sovereign model and it fits our needs perfectly. It is so quiet! We never even hear it, although it is on the deck right outside of our bedroom. Thank you for all your personal attention.”
— Bob & Phyllis Harrison, Cambria
"We purchased the largest spa and were glad we did when family comes to visit. Installation was performed in a workman like manner and instructions for its use were given. We have had the spa for 12 years with no maintenance problems. Stove & Spa personnel are very friendly and nice people with whom to work. If you are purchasing a spa, don’t dally around, consider that I did the research. Just go to Stove & Spa, make your purchase, and get the job done with the best spa you can buy.”
— Jack H. Sloan, Paso Robles
“The Stove & Spa Center has taken very good care of me for the past ten years! Their service in delivering the spa and setting it up was great. And in the past ten years, I have only had to call on them three times for service! Each time they made the two hour drive down to my home in quick time and dealt with my problem in a fast and friendly manner.”
— Glen & Mary Newcomb, Lompoc
“We’ve had our spa for three years and never had a problem. Plus, you offered us great support after our purchase. We recommend this product to anyone.”
— John & Virginia Flaherty
“It was nice to see you again the other day. I want to tell you once more how much we love our Hot Spring Spa. We use it just about every night and truly love it. We sleep better and feel a lot better after using the spa. Thanks again for a great product and the expert installation.”
— John Argonti
Hearth Product Customers
May 2, 2011
We are so pleased with our new fireplace insert!!!!!! It looks even better than we thought – the custom color that they were able to provide made it just perfect. It is so warm and cozy and it has really improved the character of the room. We had been to several places looking, but the service at Atascadero Stove & Spa is what got us to buy here. And the measuring and installation was so perfect! Really great people to work with, so friendly and knowledgeable! We recommend them to anyone who wants a fireplace re-do! They REALLY know their stuff!
Lynette & Lou Tornatzky
The stove looks great and I’m looking forward to using it this winter. The Install team worked really hard – you have some great guys!
Thank you for all your help, Lora. I’m very happy with my new pellet stove.
Your friend,
Richard Erickson
We are so thrilled with our BIS Panoramic fireplace, we just LOVE it!! I know we really had a challenging install for you and we really appreciate all your hard work, Wes and Lora, in finding something that would work for our log cabin.
There are lots of hearth dealers out there but people should know there is a big difference – you guys are the BEST, and your installers were WONDERFUL! They knew what they are doing, got in and out quickly, and were so nice.
You guys really know your stuff!
Best,
Dave and Jan Fretwell
Dear Wes and Lora,
Thank you for the outstanding service from you and your team. Everyone was professional, courteous and thorough. Very impressive!
We love our Country stove and will certainly refer people to you for their stove and spa needs.
God Bless!
John Marc Wiemann
“We are enjoying our stove a lot and getting lots of compliments! It’s just so neat to think the flip of a switch can do it all. A very wise choice! Thank you!”
— Howard & Betty Cowan, Arroyo Grande
“This is just a short note to thank you for the prompt and courteous service you afforded us in fixing the thermostatic blower on our stove. It works like a champ and is heating nearly all of our 1600 sq. ft. home. We are so pleased with the stove, especially with the fact that it completely reduces ALL wood to ash so we can clean it out with our Shop Vac. We are very glad we chose the CBS 41 and more importantly that we chose you as our dealers.”
— Paul & Laurie Bross, Atascadero
" For the last five years I have enjoyed some of my favorite moments in front of the Country Firestar gas insert I purchased from Stove and Spa. Each morning, I spend quiet time in the comfort and warmth of the now care-free ‘fireplace’. Not only is the unit esthetically pleasing, and soothing to my weary bones, but it serves to heat the area very nicely. And one little thermostat control is all the effort it takes. I have often wondered why it took us so long to ‘switch over’. I love my Country gas insert.”
— Connie Jespersen
“We have purchased two stoves over the last thirteen years from Stove and Spa Center. Two things have made them stand out: a very large selection of wood burning stoves and a family-owned business offering knowledge and hands on service. We have enjoyed our second stove over the past seven years, and appreciate this dealer for the excellent product and service they have been proven to provide.”
— Steve & Sue Weiss
“We purchased a T-Top Country Stove around 12 years ago from Stove and SpaCenter. We have been extremely pleased with its efficiency. Since purchasing this woodstove, we never have to run our forced air furnace. We have atwo-story, 2500 sq. ft. home and this wood-burning stove will heat our entire house sufficiently throughout the cold season. We would recommend it to anyone.The advice we received from the Stove and Spa professionals met all our needs in this purchase. My husband and I are very pleased with the stove.It’s paid for itself over and over!”
— Rusty and Bev Johnson